Frequently Asked Questions

How does TacBoard work? 🤔


❶ TacBoard creates a unique phone number for your event.
❷ Your guests text the photos they take during your event to that phone number.🤳
❸ Those photos then instantly feed into your online photo gallery (and Live Display).📽️

What does TacBoard provide?


❶ Private, Online Wedding Photo Gallery 🖼️
❷ Unique Phone Number 📱
❸ 25 Table Cards Shipped to You
❹ Live Display (tacboard.com/live.html)

Click tacboard.com/whats-included-with-tacboard.html to view our “What’s Included” page.

Live Display FAQs

I have a question about setting up Live Display


Check out the Live Display Set Up FAQs section below.

How does TacBoard’s Live Display work? 😀


❶ When a guest texts a photo to your unique phone number, it pops up on the big screen TV (or projector).
❷ Your photos will scroll vertically on the screen in an infinite loop for all-night entertainment.🤗

What are some Live Display “Tips for Success?”


❶ IMPORTANT: Ensure your venue has adequate Wi-Fi.
Please use Chrome or Edge as your browser and close out all other tabs for optimal performance. Please DO NOT use Internet Explorer as your browser.
❸ Test it out in advance.
❹ Text a few photos of your pre-wedding festivities (engagement photos, rehearsal dinner photos, etc) into your gallery so there are a few photos scrolling at the beginning of your reception.

I’m concerned about a guest posting an inappropriate image or message in my gallery. Will they appear on my Live Display? That would be embarrassing. 😳


Our content filter will recognize and flag negative language, photos and context before they enter your gallery. ⚠️ Flagged items will enter a queue where you can delete or approve them as well as block a sender.

My reception is in a remote location ⛰️ and the cell phone reception at my venue has terrible signal. Can I still use Live Display?


No. In order for you and your guests to send / text photo messages, your venue will need to have reliable cell phone reception. 📶

Can I view Live Display on my phone?


No, Live Display can only be viewed on your laptop (and big screen TV or projector when connected to a laptop with an HDMI cable).

I want to test out the Wi-Fi and Live Display at my venue prior to purchasing. How can I do that?


Please contact us on FB Messenger or email hello@tacboard.com regarding this request.

Live Display Set Up FAQs

What equipment do I need and how do I set up Live Display?


Here's what you'd need to run Live Display:
❶ Big screen TV (or projector). 📺 📽️
❷ Laptop with Wi-Fi so you can log into your TacBoard account and select the "Live" button. 💻
❸ HDMI cable to connect your laptop to the big screen TV (or projector).


My venue has spotty Wi-Fi or no Wi-Fi at all. Is there anything I can do to get a Wi-Fi signal at my venue so I can use Live Display?


You can try using a hotspot or jetpack to get a Wi-Fi signal, but we strongly encourage you to test these options at your venue to gauge the Wi-Fi signal strength that your hotspot or jetpack produces.

I tested out Live Display and it took a while for my photo to pop up on the screen. Why is that?


This is due to a weak Wi-Fi signal at your venue.

Can I use an iPad instead of a laptop to run Live Display?


No, you’ll have to use a laptop and connect your laptop to a big screen TV (or projector) with an HDMI cable.

Can I use a Smart TV to run Live Display?


We strongly recommend that you DO NOT use a Smart TV’s built-in browser. They are not very powerful and will freeze up on you. Keep in mind, the more photos contributed to your gallery, the more memory (power) you will need from your browser.

We recommend that you connect your laptop to a big screen TV (or projector) with an HDMI cable. Also, please use Chrome as your browser for optimal performance.

Can I tap something on my phone and then Live Display will appear on the big screen TV (or projector)?


No, you have to select “Live” on your laptop to run Live Display. Your laptop must be connected to a big screen TV (or projector) with an HDMI cable. Please ensure you have adequate Wi-Fi in your venue and you’re using Chrome as your browser.

Which is better to use when running Live Display - a big screen TV or projector?


Either one - a projector or big screen TV - will work fine. We recommend using whichever one is more accessible (ie. your venue has a projector you can use).

Will you provide us with the equipment to run Live Display? Will you come set up Live Display for us?


No, we do not provide you with the equipment to run Live Display and we will not come set up Live Display for you.

General FAQs

What are the most commonly asked questions about TacBoard?


Watch this video to find out.

I’m concerned about a guest posting an inappropriate image or message in my gallery. What actions have you taken to deal with this?


Our content filter will recognize and flag negative language, photos and context before they enter your gallery. Flagged items will enter a queue where you can delete or approve them as well as block a sender.

I'm not getting married for another 9 months. How early can I sign up?


You can sign up right now and begin using TacBoard immediately!

Upon purchasing a gallery, you will receive your unique phone number and unique URL to access your gallery 💻.

Many engaged couples enjoy using TacBoard to collect photos of their pre-wedding festivities such as engagement party, bridal shower, and rehearsal dinner.

What is the image quality of a photo sent to TacBoard?


If you would like to test TacBoard out, please feel free to text a photo to 202.517.0292 and then visit this link - http://tacb.io/bAv4V6aGhIVw so you can view the gallery and download it to see the quality.

How can I view my photos after my event?


You can view your gallery on your phone, laptop, or tablet. When downloading your photos, please use your laptop. You can download all of your photos by clicking on “Download Gallery.”


How do I sign up / create an account?


Go to tacboard.com/dashboard/create-account. You’ll be prompted to provide your name and email address or you can simply click "Login with Facebook."


Does my unique phone number expire? Does my TacBoard online photo gallery expire?


Your unique phone number expires 30 days ⏲ after your event’s date, but your gallery lasts forever 🕰 so you can view / share your gallery and download 📥 all of your photos with 1 simple click of a button!

Can I download the photos? Can my guests download the photos?


Yes, you can download all of your photos in your gallery with 1 simple click of a button. As for your guests, they can only download photos one at a time.

What is TacBoard? 😀


TacBoard™ is a fun, easy way to entertain your guests while creating an album of candid photos. 🤗

How do I access my wedding gallery?


After logging in 👩🏽‍💻, you will automatically be taken to your control panel and will see the gallery you have created. Simply click on the gallery you’d like to access.


I’ve purchased my wedding photo gallery. What do I do now?


We suggest that you do the following:

Familiarize Yourself with TacBoard 😉: Text some photos & messages to your gallery 💬. Test it out as much as you’d like. Remember, you can delete pictures at anytime by going into your Queue (watch how-to video 🎥).

Review TacBoard User Guide: Give it a quick glance if you’d like a visual on how to download a photo, display your gallery live, & more (go to User Guide 🤓)!

What is the best way to share my gallery’s phone number with guests? 💝


What does work 😃: A combination of the following actions:

Placing table top cards around your event’s venue (ie. guest tables, the bar, and guestbook table).

Easily sharing your unique phone number through the TacBoard platform by texting the number 💌 to them (watch how-to video 🎥).

Placing the phone number on a sign at the guestbook table, the bar, or entrance of the reception venue. 😎 Download signs with your gallery’s phone number on them here: tacboard.com/wedding-sign-shop.html.

Displaying your unique phone number at the top of a big screen TV (or projector) with our Live Display feature.

What does not work 😮: Only mentioning the gallery’s phone number on your event’s website. 🙄

Using TacBoard is easy and the more guests are aware of it, the more photos you’ll find in your gallery! 💯

Do I have to pay extra to download photos from my gallery?


No, you do not have to pay extra to download your photos.

Who can view our wedding gallery?


Anyone you share the gallery's link with or any guest that texted a photo to your gallery can view it.

I'm having a destination wedding outside of the United States. 🌎 Can my guests and I use TacBoard there?


No, TacBoard can only be used in the 50 states.

What can I do with TacBoard prior to my wedding?


If you’d like to have guests send photos to the gallery prior to your wedding, then you should invite guests to the gallery in advance by distributing the unique phone number to them.


Can you give an example?


Sure. If Kate is getting married 7 months from now, she and her friends, family, and guests can contribute photos to her gallery during her dress fittings, bridal shower, bachelorette party, rehearsal dinner, wedding and wedding reception.

How would Kate invite those guests?


By sending the wedding gallery’s unique phone number to her guests in a text message, email, or table cards.

How do guests start contributing photos and messages to my gallery at my event?


Your guests simply text a photo or message to the wedding gallery’s phone number.

Can I delete photos and messages if I decide I do not want them on my gallery?


Yes, you can delete photos and messages at any time from your gallery’s "queue", which can be easily accessed from your phone.

I see guests' names underneath their photos in the sample gallery. How does that happen?


When a guest texts a photo to your wedding gallery, they automatically receive a response via text message requesting their name. It says, Please reply with @ followed by your FULL NAME. Example: @John Doe). The guest only replies once with their name. Every photo they send to your gallery moving forward will automatically have their name underneath it.

Hmmm...what if I want to change my name underneath my photos from "Jennifer" to "Jen?"


No problem! Simply text "@Jen" to the wedding gallery's phone number.

How do I view my gallery after my wedding?


Go to the gallery’s link found on the details page and view it on your phone, tablet, or laptop. This link will also be texted to you in response to the first photo or message you text to your gallery.

How do I share my gallery with guests after the wedding?


Easily share with friends and family by sending the gallery's link to them via email, text message, or on social media.

Is there any way to access all of my photos after my wedding other than viewing the gallery?


Yes, you can download your photos to your phone or computer.

How do I log into my TacBoard account?


Go to tacboard.com and click on “Log In.” Keep in mind, only the person purchasing the gallery needs to create an account. There is no need for guests to create an account; they can simply text photos/messages to your wedding gallery’s phone number!

How do I access my wedding gallery?


After logging in, you will automatically be taken to your control panel and will see the gallery you have created. Simply click on the gallery you’d like to access.

Is TacBoard done when my wedding is over?


No. Your gallery's phone number will be de-activated 30 days after your wedding date. At that point guests can no longer text photos or messages to your wedding gallery. But your gallery will last forever, so you will always be able to download, share or view it on any phone, tablet, or laptop.

Have other questions? Please contact us at:


hello@tacboard.com   or on   Facebook Messenger