Frequently Asked Questions

General

What is TacBoard?

A wedding photo gallery with its own unique phone number.

My fiancé and I can’t decide on the song for our first dance. Any suggestions?

“Perfect” by Ed Sheeran.

How does TacBoard work?

When you purchase a gallery, you receive a unique phone number and unique URL to access the gallery. You’ll then share that unique phone number with guests, who will text photos and heartfelt notes during your wedding reception to that unique number. Those photos and notes will instantly feed into your online photo gallery.

What is the best way to share my gallery’s phone number with guests?

A combination of actions to include the following:

  1. You can text the phone number to friends and family.
  2. Place a few tabletop cards on each table, the bar, and guestbook table with the following verbiage: "Our wedding photo gallery has its own phone number! Text photos and messages to {your gallery's phone number}."
  3. Share the phone number at your Rehearsal Dinner and have some fun with it that evening!
  4. Give your groomsmen another job on top of helping seat guests! Give each groomsman 25 business cards with the following verbiage: "Our wedding photo gallery has its own phone number! Text photos and messages to {your gallery's phone number}" and ask them to hand them out to guests as they are seating guests or as guests arrive at the reception venue.
  5. Place the phone number on a sign at the guestbook table and/or entrance of the reception venue.

Okay, I’m literally not getting married for another 7 months. When can I sign up?

You can sign up today and begin using it immediately! Upon purchasing a gallery, you will receive your unique phone number and unique URL to access your gallery. Many brides-to- be enjoy using TacBoard to document their wedding journey, from dress fittings to their bridal shower and all the way up to the rehearsal dinner, wedding, and reception.

Sooo…when does my unique phone number expire?

30 days after your wedding date. At that point guests can no longer text photos or messages to your wedding gallery.

Sooo…what about my wedding photo gallery, when does that expire?

Your gallery will last forever, so you will always be able to download, share or view it on any phone, tablet, or laptop.

How do I access my wedding gallery?

After logging in, you will automatically be taken to your control panel and will see the gallery you have created. Simply click on the gallery you’d like to access.

Do I have to pay extra to download photos from my gallery?

No, you do not have to pay extra to download your photos.

Who can view our wedding gallery?

Any wedding guest that contributes a photo to your gallery and/or anyone you share the gallery’s link with.

Why should my fiancé/fiancée and I use TacBoard?

Reason 1: You know how 50+ people took photos on their phone at your event, but never sent them to you? TacBoard solves that problem by providing one central location for your wedding photos.

Reason 2: Inclusion. No one should be left out of the fun! Everyone knows how to text and we want your parents, aunts, uncles, and grandparents to contribute photos and messages from your wedding and reception if they’d like!

Reason 3: The “Guest Experience” is now more important than ever! None of your guests have to deal with the hassle of downloading an app! So what does that mean? It means more photos from your guests of those candid moments that the photographer missed!

Why don’t I just use a #hashtag?

We love Instagram, but below are a few issues you will run into:

  1. Not all of your wedding guests have Instagram.
  2. Other couples may use the same hashtag - just because no one else is now doesn’t mean you wont find another wedding’s photos fixed in with yours in the near future.
  3. You cannot download the photos from Instagram.
  4. Your photos will be available to the public.

How do I sign up / create an account?

Go to tacboard.com and click on “Create Gallery” at the top-right of the page. You’ll be prompted to provide your name and email address or you can simply sign up with Facebook.

I’ve purchased my wedding photo gallery. What do I do now?

We suggest that you do the following:

  1. Familiarize Yourself With TacBoard: Text some photos and messages to your gallery. You can delete them at any time.
  2. Review TacBoard User Guide: It includes info on deleting photos, downloading photos, displaying your gallery live at your reception, sharing photos, and much, much more. Check it out.
  3. Remember that you are important to us: If you have a question, contact us by email hello@tacboard.com or call 704.840.5954.

What types of events is TacBoard used for?

TacBoard was originally made for weddings and wedding receptions, but also works great for events such as Bar Mitzvahs, Bat Mitzvahs, galas, fundraisers, or corporate events.

I'm having a destination wedding in Belize. Can my guests and I use TacBoard there?

Unfortunately, no. TacBoard will only work in the 50 United States due to our service not accepting multimedia content from a mobile phone over cellular networks outside of the United States. But you can always ask your guests to text their photos and heartfelt notes to you upon their return to the US from your destination wedding!

What does “tac” mean? Shouldn’t it be spelled “tack?” You guys are lame and can’t spell.

Thank you for the compliment. “Tac” means fasten, affix, or secure. So tac a photo, caption, or message to your gallery, k?

Managing Photos and Messages

I’m concerned about a guest posting vulgar language, vulgar images, and mean messages in my gallery. What actions have you taken to deal with this?

TacBoard has integrated powerful image analysis and word detection to catch any vulgar language or images. Additionally, you can block specific users from making future posts. If an image or message you don't like does get posted in your gallery, you can easily delete them.

Pre-Wedding

What can I do with TacBoard prior to my wedding?

If you’d like to have guests send photos to the gallery prior to your wedding, then you should invite guests to the gallery in advance by distributing the unique phone number to them. In doing so, there may be anywhere from 5 to 100+ photos and/or messages in the gallery at the beginning of the wedding/reception!

Can you give an example?

Sure. If Kate is getting married 7 months from now, she and her friends, family, and guests can contribute photos to her gallery during her dress fittings, bridal shower, bachelorette party, rehearsal dinner, wedding and wedding reception.

How would Kate invite those guests?

By sending the wedding gallery’s unique phone number to her guests in a text message, email, or some fancy notecards. Notecards can be placed around your venue to really get guests involved.

During the Wedding and Reception

How do guests start contributing photos and messages to my gallery at my event?

Your guests simply text a photo or message to the wedding gallery’s phone number.

Can I delete photos and messages if I decide I do not want them on my gallery?

Yes, you can delete photos and messages at any time from your gallery’s "queue", which can be easily accessed from your phone.

Post-Wedding

How do I view my gallery after my wedding?

Go to the gallery’s link found on the details page and view it on your phone, tablet, or laptop. This link will also be texted to you in response to the first photo or message you text to your gallery.

How do I share my gallery with guests after the wedding?

Easily share with friends and family by sending the gallery's link to them via email, text message, or on social media.

Is there any way to access all of my photos after my wedding other than viewing the gallery?

Yes, you can download your photos to your phone or computer.

Managing TacBoard

How do I sign up / create an account?

Go to tacboard.com and click on “Create Gallery” at the top of the page. You’ll be prompted to provide us with your name and email address or you can simply sign in with Facebook.

How do I log into my TacBoard account?

Go to tacboard.com and click on “Log In.” Keep in mind, only the person purchasing the gallery needs to create an account. There is no need for guests to create an account; they can simply text photos/messages to your wedding gallery’s phone number!

How do I access my wedding gallery?

After logging in, you will automatically be taken to your control panel and will see the gallery you have created. Simply click on the gallery you’d like to access.

Is TacBoard done when my wedding is over?

No. Your gallery's phone number will be de-activated 30 days after your wedding date. At that point guests can no longer text photos or messages to your wedding gallery. But your gallery will last forever, so you will always be able to download, share or view it on any phone, tablet, or laptop.

Have other questions? Please contact us at:

hello@tacboard.com   or   704.840.5954